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FAQ

Members Only

Each membership is based on the maximum amount of money you’re allowed to request and what your allowed to use it for.

Example:  Our basic membership allows you to request up to $250 max for hardship only

Our standard membership allows you to request up to $500 max for hardship only

Our premium membership allows you to request up to $1000 max for hardship only

Our gold membership allows you to request up to 2,000 max for hardship only and

Our VIP membership allows you to request up to $3,000 max for hardship or for personal use.

Yes, only twice your first year, 3 times your second year, 4 times your third year and every year after that. (This includes all memberships)

All members must be active for a least 6 months (after they sign) to become eligible to receive their first payment. (This includes all memberships)

You can still sign up for a membership (optional), so that way you will be secured for the future, but for immediate help, you would have to apply for funding through our online application that will contain a non-refundable $25 application fee.

You will get paid by mail with a Check or gift card depending on what hardship your needing help with.

 Example: If you need funding for food, you will be issued out a gift card (your choice of grocery store), how much funding you receive on your gift card, will depend on the membership that you choose. If you need funding for your bills like , rent , mortgage ,  utilities , and debt , you will be paid by mail with a check ( your allowance will depend on your membership) If you need funding for starting your own business / marketing , you  will be paid by mail with a check. For personal use, like a vacation / shopping spree, you would have to have a VIP membership. (you will be paid by mail with a check)

Through our online application, you will be required to pay a $25 application fee that will be non-refundable even if your application is not approved.

You will apply for funding through our online application process for members only (no application fee required for members)

Applications can take up to 5 business days to process, after your application is approved, checks or gift cards will be mailed out to you within 48 hours.

No, all applicates are served on first come first serve basis only and funding will be limited.

Yes, but with a few exceptions. If you need funding for food, you do not have to show proof, but for this issue, we only mail out gift cards. (your choice of grocery store) VIP members do not have to show proof if there needing funding for their personal use, such as, a vacation or shopping spree (just to name a few). All other members will have to show proof, it could be a bill or statement. (something that can back your story up) If your unable to send us proof of some sort, your application will get denied because we will be unable to verify whether you’re telling the truth.

To prevent misuse and abuse on our website.

No (must be active for at least 6 months before you can start requesting funding)

Your request for funding could get denied (All payments must be on time for approval)

Late payments are fine, if you’ve made a payment for each month (months that you have not paid for will get your application denied and your membership could be canceled without notice)

No, say you get approved for $2,000, you do not have to pay this amount back. We are not a loan company. (there will not be any strings attached)

No, but if your unhappy with the membership that you already have, just cancel that one and sign up for a different membership.

When switching memberships, your grace period will restart (meaning, for your new membership, you would have to be active for at least 6 months)

The application will only take 5 minutes for members to complete and could take up to 5 business days before your approved. Once approved, checks or gift cards will be mailed out within48 hours.

Signing up for a membership will allow you to apply for a higher allowance and waive your application fee when you apply.

FAQ

Non Members

Through our online application, you will be required to pay a $25 application fee that will be non-refundable even if your application is not approved.

No, all applicates are served on first come first serve basis only and funding will be limited.

Example: If 500 applicates apply for funding, only the first 100 applicates will be guaranteed funding. The remaining applicates will have to re-apply after 30 days .

Applications usually takes about 5 minutes to complete.

It can take up to 5-10 business days

Once approved, your check or gift card will be mailed out within 24 to 48 hours

Yes, except for with food, if you need funding for food, you do not have to show proof, but for this issue, we only mail out gift cards. (your choice of grocery store)

It can be with a bill or statement (something that can back your story up) If your unable to send us proof of some sort, your application will get denied because we will be unable to verify whether you’re telling the truth.

To prevent misuse and abuse on our website.

No, unless you have a VIP membership

Hardship only

Example: Bills (rent, mortgage and utilities) Small debt, car repairs, car note, insurance, food, towing fees, phone bill, etc.

(this is just to give you an idea) As long as it’s a need and not a want (like drugs, gambling, shopping spree, vacation) just to name a few, you will get approved.

Note: Incomplete applications will be denied